Privacy Policy

Introduction

HAHASAMMI LTD ("we", "our", "us", or "Tudae") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our dating app and services.

Please read this Privacy Policy carefully to understand our practices regarding your personal data. By downloading, accessing, or using Tudae, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions or concerns, please contact us at:

Information We Collect

How We Use Your Information

We use your information for the following purposes:

• To provide our services:
  • Create and manage your account
  • Connect you with potential matches based on preferences and location
  • Enable messaging and interactions between users
  • Process transactions and send related information
  • Provide customer support
• To improve and develop our services:
  • Research and analyze user behavior to improve features
  • Test and develop new features and functionality
  • Troubleshoot issues and improve app performance
• To personalize your experience:
  • Customize match recommendations
  • Tailor content and features based on your preferences
  • Show relevant advertisements
• To ensure safety and security:
  • Verify your identity
  • Detect and prevent fraud, abuse, and other harmful activities
  • Enforce our Terms of Service and Community Guidelines
  • Protect the rights, property, or safety of users
• To communicate with you:
  • Send service-related messages and updates
  • Provide information about new features or promotions
  • Respond to your inquiries and requests
• To comply with legal obligations:
  • Meet regulatory requirements
  • Respond to legal requests from authorities
  • Establish, exercise, or defend legal claims

Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal data. Our legal bases include:

• Performance of a contract: Processing necessary to provide you with our services as outlined in our Terms of Service.
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security, provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your specific consent, such as for processing sensitive personal data or for certain marketing activities. You can withdraw your consent at any time.
• Legal obligation: Processing necessary to comply with our legal obligations.

How We Share Your Information

We may share your information with the following categories of recipients:

• Other users: Your profile information and content are visible to other users as described in your privacy settings. Messages are shared with the users you choose to communicate with.
• Service providers: Third-party companies that perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
• Business partners: We may share information with business partners to provide joint content or services, or for marketing purposes with your consent.
• Corporate transactions: In connection with a corporate transaction, such as a merger, sale of assets, or bankruptcy.
• Legal requirements: We may disclose information in response to legal process, to protect our rights, or when required by law.
• With your consent: We may share information with third parties when you consent to such sharing.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

International Data Transfers

We operate globally, which means your information may be transferred to, stored, and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.

When we transfer personal data outside the UK or European Economic Area (EEA), we implement appropriate safeguards to ensure your information receives an adequate level of protection. These safeguards may include:

• Data transfer agreements incorporating standard contractual clauses approved by the UK government or European Commission;
• Ensuring the recipient country has been deemed to provide adequate protection by the relevant authorities;
• Obtaining your explicit consent to the proposed transfer after informing you of potential risks.

You can contact us for more information about the specific safeguards we use when transferring your personal data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

The specific retention periods depend on:

• How long you use the Tudae app;
• Whether your account is deactivated or deleted;
• Legal obligations to retain certain data;
• The need to resolve disputes and enforce our agreements.

If you delete your account, most of your information will be deleted within 30 days, but some information may be retained in backup copies and logs for up to 90 days. We may also retain certain information to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with investigations, enforce our terms, and comply with legal requirements.

Your Rights and Choices

Under UK data protection law, you have certain rights regarding your personal information:

To exercise these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within one month. Please note that certain exceptions and limitations may apply to your rights.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

App Settings and Controls

The Tudae app provides various settings and controls to help you manage your privacy:

• Profile visibility: Control who can see your profile and what information is visible.
• Location settings: You can enable or disable location services through your device settings.
• Notification preferences: Manage what notifications you receive from the app.
• Blocking and reporting: Block or report users who violate our terms.
• Account deletion: You can delete your account through the app settings.

Please note that some information may still be visible to other users even after you've adjusted your settings, particularly information you've previously shared through the app.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest;
• Regular security assessments and testing;
• Access controls and authentication procedures;
• Employee training on data protection and security;
• Incident response plans.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your login credentials and for controlling access to emails or notifications you receive from Tudae.

Children's Privacy

Tudae is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

If you believe we might have any information from or about a child under 18, please contact us immediately.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your activities on our app and services. Cookies are small files placed on your device that enable various features and functionality.

We use the following types of cookies:

• Essential cookies: Required for the operation of our app and services.
• Analytical/performance cookies: Allow us to recognize and count users and see how they move around our app.
• Functionality cookies: Used to recognize you when you return to our app and personalize content.
• Targeting cookies: Record your visit to our app, the pages you visit, and the links you follow to deliver relevant advertisements.

You can manage cookies through your browser settings. However, please note that if you block certain cookies, some portions of our app may not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our app;
• Sending you an email or in-app notification;
• Updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of Tudae after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

For data protection matters, you can contact our Data Protection Officer at [email protected].

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.